How Adullam Hospital brings AI-powered documentation into clinical routine: A practical field report and a sign of what’s possible when technology, processes, and people work together.

Sometimes innovation begins with a simple question: How can we relieve our staff in their clinical day-to-day work, simplify documentation processes, and at the same time further develop the quality of our reports? Adullam Hospitals and Care Centers Basel asked exactly this question and tested Haidy as the answer.

The result: a clear yes to continuation and concrete figures that show why.

A Pilot with a Deliberate Learning Character

Since February 2026, Adullam Hospital, together with the Innovation & Transformation and ICT teams as well as the management of Medical Cross-Sectional Services (MQD), has conducted a structured AI pilot. The pilot was deliberately designed to be low-threshold, resource-efficient, and iterative.

The AI-powered documentation was tested in occupational therapy, physiotherapy, nutrition therapy, and psychological services with use cases ranging from progress notes to patient conversations and structured reporting. The pilot phase started in February and was extended for nutrition therapy and physiotherapy until the end of April. During this time, user experiences were regularly collected and evaluated.

The focus was not simply on introducing a new technology. It was much more about learning together, experimenting, critically reflecting, and finding out where artificial intelligence can create real value in everyday hospital life and where processes or framework conditions need to be developed first.

The Results: Measurable and Qualitative

Haidy supports the creation of structured medical documentation from conversations. This is intended to better prepare existing information, simplify report creation, and reduce administrative burdens. The goal: more time for medicine, therapy, and direct work with patients.

The strongest effect was seen in nutrition therapy. Even during the pilot phase, nutrition therapists saved 30 to 80 minutes per person per week. For a team of six, this corresponds to a potential of 3 to 8 hours weekly depending on workload. With optimized use and full system integration, 11 to 12 hours per week were identified as a realistic target.

Haidy Pilot Results Adullam Hospital — Time Savings in Nutrition Counseling

Source: Internal Pilot Report Adullam Hospital, Feb.–Apr. 2026 · Nutrition Counseling (6 staff members)

Even more important than the time savings, however, were the qualitative results. Documentation was streamlined, workflows were more consciously questioned, and the focus during patient conversations was strengthened. Less documentation burden means more presence — exactly what Haidy is made for.

Not Everything Was Easy — and That’s Exactly What Was Valuable

The pilot also showed: AI-powered documentation is not a self-runner. In some areas, the results were not yet stable enough for an immediate rollout. Post-processing effort, the still-missing integration into parts of the existing workflow, and the necessary behavioral change in daily practice take time and support.

But that’s precisely why the pilot was so valuable. It wasn’t just about testing a digital tool — it made ways of working visible. It sparked questions, enabled discussions, and helped to better understand where technology can truly support and where processes, routines, or framework conditions need to be developed first.