Customer Feedback
Last updated on 23 Sep 2025
Feedback
If you have feedback about one of our services, please use our contact form, chat function, or email contact@44ai.ch.
Complaint
If you would like to submit a customer complaint or report a non-conformity related to one of our medical products, please email complaint@44ai.ch.
How we respond
- Acknowledgement: We confirm receipt within two business days.
- Triage: Regulatory or safety issues are escalated to our quality management team.
- Resolution: You will receive status updates until the case is closed with corrective actions documented.